Several users have reported an issue in which they receive the following error message while trying to install / reinstall macOS (or OS X) on their Mac devices: “This item is temporarily unavailable. Please try again later”.
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- Trying To Update Software On Mac And Apple Id Incorrect Iphone
May 21, 2018 Trying to update apps. Keeps asking for old Apple ID password. Technician's Assistant: When did you last change your password. Apple ID? Changed Apple ID a few weeks ago. Technician's Assistant: Did you try resetting through Apple's online account reset tool? Not sure talk to someone here everything seemed to switch over to new Id.
Users have further reported that they get this error after entering the Apple ID.
Are you having this problem? Are you unable to install macOS, OS X because of this issue? This short article explains how you can troubleshoot this problem.
See also: How To Restore Your Mac To Factory Settings
How to fix “This item is temporarily unavailable” error:
Please try each step until you resolve your issue:
- Please ensure that you’re using the same Apple ID to sign in that you used when this macOS was originally installed. Because it it highly likely that the problem is due to the fact that the original OS was installed under a different AppleID. Simply enter the original Apple ID. If you do not know the original Apple ID (e.g.; you are experiencing this because this is a second hand, used computer), try #4.
- Wrong date and time may cause this. Hold down the Command and R; then you will see the “MacOS Utilities” screen, select the “Utilities” menu from the top of the screen and choose “Terminal”. Terminal will let you set the date manually from the command line by entering the “date” command string, like this: date 071910172018 (current date and time which is July 19, 20188; at 10:17). Close Terminal and try again.
- It is highly likely that you are experiencing this issue because your Apple ID is not associated with an Mac OS. You can resolve this issue this also. When you see the utilities window, click Get Help Online to browse the web. This will open the Safari app. Then go to icloud.com (link) and sign in to iCloud with your Apple ID and password. Now go back to the utilities window (install screen) and try again.
- The problem may be that your Mac is trying to install a version of OS that was last installed on this particular computer. This may be an issue especially if this is a second had, used Mac. Please follow these steps: Start up your Mac in Internet Recovery Mode. Here is how: Simply restart your Mac, and press and hold down the Command (⌘) – Option (⌥) – R after the startup sound. Release the keys when you see the globe icon saying ““Starting Internet Recovery. This may take a while.” As it says, it may take a few minutes. Next, you will be asked you will be asked to connect to a wireless network. Select your Wi-Fi connection. After that your Mac will download a recovery system image from Apple’s servers. Your Mac will restart, and select install Mac OS. You mac will install the version of OS that was factory-preloaded on your Mac at the time of purchase. So this may work.
See also:
HomeHow ToiPhone & iPadHow Fix Update Apple ID Settings If It Won’t Go Away
Trying To Update Software On Mac And Apple Id Incorrect Mac
An Apple ID identifies you in Apple services. Their services include FaceTime, iTunes Store, App Store, Apple Online Store, iCloud, and many more. If you recognise and use any of these services, then you should have an Apple ID for them.
You may have different Apple IDs for different Apple services such as one for iTunes Store and another one for FaceTime. Apple recommends that you use the same Apple ID for all the different Apple services in order to avoid confusion.
The reason your iPhone says ‘Update Apple ID Settings’ in the settings app is simple because Apple needs you to sign in regularly in order to keep using their services. All you’ll need to do is enter your password because your Apple ID should be filled in already.
How to Update your Apple ID When you see this Message
In order to update your Apple ID settings:
- Open the Settings app
- Tap on the Update Apple ID Settings message
- You may have other messages here so be sure to choose the right one
- Enter your password if the Apple ID is already filled in, if not enter your Apple ID as well
Once you’ve done this, the message should go away, and you should be able to use your Apple services in peace. There is a small chance that this message may not go away, and this may be the reason you’re reading this article.
You may also receive more pop-ups saying that an error has occurred when you tried to sign into your Apple ID. This occurs when the verification for your Apple ID failed.
Check that you’re Signed into the Right ID
The first reason why you may be receiving this message is because you’re signed into the wrong Apple ID and you’re not aware of it. In this case, you’ve entered to the wrong password for the wrong account.
In order to check if you’re logged into the right Apple ID, you simply just go to settings and check if the name at the top is the correct Apple ID.
Check to Ensure iCloud Services is Disabled
The next step to take when the ‘Update Apple ID’ message isn’t going away is to check if iCloud service is disabled. Apple does routine maintenances occasionally and this can cause iCloud service to be disabled and not your Apple ID.
This may be the reason that your login is failing, and the message won’t go away.
To check if this is really the case, you can visit their website to check whether their services are operating normally.
If you find that their systems aren’t operating normally, wait for a few seconds before you try and sign into your Apple ID.
Reset your Password
Another thing you can do if you can’t log into your Apple ID is to try and change your Apple ID password.
This is a long stop and yes, it may not work, but it’s honestly worth the try.
- Go to the Apple ID website
- At the bottom of the login field, click on ‘Reset your password’
- You can either authenticate your email or try and answer a security question
- When you receive the email, click on ‘Reset Password’
- Enter a new memorable password and confirm it in the second password field
- Click on ‘Reset Password’ at the bottom
The next thing to do is to go back to the settings app and click on the message.
Trying To Update Software On Mac And Apple Id Incorrect Password
Once you’re here, go and enter your Apple ID and try and enter your new password.
You should now be in your Apple ID and this message should have gone. If not, go to the next step.
Log Out and Sign Back into your Apple ID
If you found that their systems were operating normally, you’ve reset your password, and you checked and you were logged into the right Apple ID, the next step to take is to log out of your Apple ID and sign back in.
This is a basic step, but it can clear up some errors.
In order to do this:
Trying To Update Software On Mac And Apple Id Incorrect Name
- Go to Settings
- Tap on your name in the top section
- Scroll right to the bottom and click the ‘Sign Out Button’
When you receive this message, you’ll be asked if you want to keep a copy of your data on the iPhone before you sign out.
Trying To Update Software On Mac And Apple Id Incorrect Iphone
![Trying To Update Software On Mac And Apple Id Incorrect Trying To Update Software On Mac And Apple Id Incorrect](/uploads/1/2/6/4/126400251/387206159.jpeg)
This feature should help you save your settings. Once you’ve done this, close the app by double tapping the home button. Go back to your Apple ID and log in with your email and password.
You may receive a message asking if you want to merge the data with your iCloud before you try to sign into your account, click yes to ensure that all your data isn’t lost. Once you’ve done this, the ‘Update Apple ID Settings’ with the red ‘1’ next to it should have been gone.